Payment Policies

Gascoigne Wicks payment policies

Online Credit Card Payments

• Our business is owned in New Zealand and trades under our partnership name of Gascoigne Wicks  This name will appear on your bank statement if you make an online credit card payment to us.
• All invoices and payments are to be in NZD currency unless otherwise agreed by us with you in writing.
• Payments by credit card attract a merchant service fee which is charged to our firm. For this reason credit card payments are intended to be used for payment of our fees only and not for the transfer of other money into our trust account for payment by our firm to others on your behalf.
• Trust monies should be paid to us by direct credit into our bank account ensuring that the funds will clear in time for us to pay out on them.  Where any trust monies are received from you by credit card payment we will deduct the merchant service fee from the amount received.
• Refunds of credit card payments will be made when there has been an accidental overpayment less the merchant service fee payable.

Privacy Policy

• We may collect, retain, use, and disclose information about you for the purpose of providing the services you instruct us to undertake. You may ask us to give you a copy of that information and you may correct it. We may dispose of our files and records about our services 6 years after we close our file. We will not sell, trade or rent your personal information to others.